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Refund and Cancellation Policies

  • In case, the buyer cancels the order online before the payment has been made, the entire order can be cancelled.

  • However, the order once placed cannot be cancelled in any case

  • In case there is an option for online download of data than cancellation will not be possible

  • In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

  • In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

  • In case of part cancellations, the amount refunded will be corresponding to the part cancellation

  • PRANAAS reserves the right to refuse/cancel any order.

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